Posts Tagged ‘what is’

What is Harm, Hazard and Risk?

Harm – Physical injury and/or damage to the health of people or damage to property or the environment.


Hazard – A possible source of harm


Risk – It is the combination of the probability of occurrence of harm and the severity of that harm. Risk has following three primary components:

  • A hazard
  • Probability of the hazard occurring (likelihood)
  • Potential impact of that hazard (severity).





Siebel Party Model – What is a Contact or Person?

Contact (or Person) represents an individual in the Siebel system. For example, an employee of your client company speaking to your Sales Representatives to purchase a product.

Parties Person - Venn Diagram
Contact/Person records can be seen under following two application views:

  • Administration – User > Persons
  • Contacts > All Contacts

Characteristics of a Contact/Person

  • May have associated responsibilities.
  • May have associated positions.
  • May have a User Id.
  • Contact/Person record is the parent/ancestor of other person parties – User, Employee and Partner User.
What is Person or Contact - Application View

What is Person or Contact – Application View

Please note that when a Contact/Person is promoted as a User, additional attributes such as User ID & Responsibilities are defined. For e.g. – last two records highlighted in RED above.

Database Tables

Tables representing a Person/Contact record are highlighted below:

Table Architecture - Contact/Person

Table Architecture – Contact/Person

Complete Overview of Party Data Model

To study Siebel’s Party Data Model, please purchase our ebook on this topic:

Siebel – Training Module



Siebel Training Module is out-of-the-box functionality. It allows to  collate all Training materials and courses with in the Siebel application. Users can search for available courses and enroll themselves.


Training Materials

  • For each training, there are associated materials such as documents and presentations.
  • Siebel provides Training Library screen to store all training materials (including doc, xls, ppt and pdf files).
  • Make sure to include Literature Type as ‘Training Literature’.


Training Courses

  • A course is the main training element in Siebel Training.
  • Create training courses under Administration – Training > Course Details screen.
  • Mark the status as ‘Active’ to publish the course.
  • Associate Training Materials added above with the courses under ‘Links‘ detail tab.


Enrollment Process

  • A user can enroll themselves to any available trainings under Trainings > Find Trainings view.
  • Alternatively, administrator can also delegate course trainings to any other user.
  • Enroll’ button invokes two vanilla workflows –
    • eTraining Enrollment Process
    • eTraining Enrollment Message Process
    • It is required to deploy and activate these two workflows.



  • Users can track and monitor progress of their trainings under Trainings > My Trainings view.
  • Users can see the details for any training course by clicking hyperlink in course list column.
  • Users may de-register themselves from selected courses by clicking ‘Drop‘.


Managerial Role – View Trainings

  • Managers can see all training enrollments of their subordinates under Trainings > My Team’s Trainings view.


Managerial Role – Assign Trainings

  • Managers can also assign training to their team members under Training > Find Training view.
  • Click on ‘Enroll’ button under Enroll Others column. Then select all the users to whom training is to be assigned. Click ‘Finish’.


To download this post in PPT format, click here >> Siebel Training Module – Presentation


What is Risk Management?

Risk Management is an iterative process to meet compliance requirements. It is based on international standards and regulatory guidance, which provide systematic approach to implement risk management within a project.

Broadly, risk management process can be classified and sub-classified as follows:

  1. Risk Assessment
    1. Risk Identification
    2. Risk Analysis
    3. Risk Evaluation


  1. Risk Control
    1. Risk Reduction/Mitigation
    2. Risk Acceptance


  1. Risk Review