Siebel 7.7 Certification Questions


1)      Characteristics for a service request, choose 3

a)      Status

b)      Quality

c)      Priority

d)      Severity


2)      _______ is an instance of a purchased product

a)      Product line

b)      Product Item

c)      Asset

d)     Product Catalog


3)      Partner application is an external application used by

a)      Customer and Partners

b)      Partners Only

c)      Employee and Partners

d)     Employees and Customers


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